At STENHØJ HYDRAULIK, we offer service agreements for hydraulic presses, broaching machines, and bending machines for truck chassis side members. Through preventive maintenance, professional machine servicing, and technical support, we help you ensure high operational reliability, minimize downtime, and extend the service life of your machines.
Choose from three service agreements tailored to your needs – from basic maintenance to extended support.
Regular servicing and preventive maintenance help keep your STENHØJ HYDRAULIK machines running reliably and reduce the risk of unexpected downtime. With a service agreement, you benefit from ongoing inspections and maintenance of your equipment, as well as the annual statutory inspection of your presses.
Our service agreements are designed to extend machine life, minimize downtime, and ensure that your equipment operates at peak performance. You also benefit from a structured service and maintenance schedule, allowing you to focus on production.
Preventive maintenance ensures reliable operation and reduces unexpected downtime for your presses.
At STENHØJ HYDRAULIK, we offer three service agreements with different levels of service, allowing you to choose the solution that best suits your needs.
To make things simple, we offer three standardized service agreements for your STENHØJ HYDRAULIK equipment. Choose the one that suits you and get significantly more value from your investment.
A service agreement is not mandatory when purchasing new equipment, but the benefits are clear:
Lower lifetime costs for your equipment
Reduced risk of downtime and lost revenue
Access to the latest technological updates and improvements
Explore our service agreements below and choose the solution that best suits your STENHØJ HYDRAULIK equipment.
| SERVICE AGREEMENTS | BASIC | PREMIUM | PREMIUM + |
|---|---|---|---|
| Service visits will be scheduled in advance. | ✓ | ✓ | ✓ |
| Access to QR code | ✓ | ✓ | ✓ |
One preventive maintenance visit:
|
✓ | ✓ | ✓ |
| Electronic storage of service history and documentation | ✓ | ✓ | ✓ |
| Support and response times | |||
| Technical support via email, with a response within 24 hours | ✓ | ||
| Technical support by phone & email from 7:00 am to 4:00 pm CET | ✓ | ✓ | |
| 24/7-365 hotline | ✓ | ✓ | |
| Priority hotline, available 24/7-365 | ✓ | ||
| Direct phone contact in case of urgent issues | ✓ | ✓ | |
| Worldwide on-site service within 72 hours* | ✓ | ✓ | ✓ |
| Online PLC service support for Siemens controls (first 5 hours/year included) | ✓ | ||
| Spare parts and additional services | |||
| Wear parts and consumables during maintenance visits | ✓ | ✓ | |
| Oil filters, grease and refill oil (max. 20L) | ✓ | ✓ | |
| Laboratory analysis of hydraulic oil | ✓ | ✓ | |
| Additional annual on-site technical assessment | ✓ | ||
| Identification of visible defects and feedback from the operator | ✓ | ||
| Discount on spare parts | 5% | 10% | |
| Discount on labour costs and travel expenses | 5% | ||
*Please note: On-site service within 72 hours cannot be guaranteed in all locations. Your STENHØJ HYDRAULIK representative will inform you of the expected response time before you choose a service plan.
STENHØJ HYDRAULIK introduces Service-Link – a smart and innovative solution that gives you full access to everything you need to keep your presses running.
How it works:
Scan the QR code on your press.
Choose from a range of options to suit your needs:
User manual
Technical documentation
Training videos
Spare parts ordering
Service log
Choose the solution that best suits your issue. Many problems can be resolved quickly and efficiently without the need for a technician to be physically present. If on-site assistance is required, we are, of course, ready to help.
Benefits of Service-Link:
Direct guidance for installation, troubleshooting and optimisation
Reduced downtime and more efficient production
Support wherever you are in the world
In short, Service-Link brings everything together in one place – making support simple, fast and efficient, so you can keep your presses up and running.